Privacy

This website

• Sets no cookies and uses no analytics, advertising or social media trackers.
• Loads no fonts, scripts or images from other companies.
• Is served by Cloudflare, which processes technical connection data (such as IP addresses) to deliver and protect the site.
• If you email us, we use your message only to reply and to provide what you asked for.

The CareHub service

When a provider uses CareHub, the provider decides what information is entered and remains responsible for it under the Australian Privacy Act. Proaktive Services processes that information only to run the service for the provider.

• Participant and staff data is stored in Cloudflare's Oceania region.
• Each provider's data is kept separate from every other provider's.
• Data is not sold, and not passed to advertising, analytics or AI services.
• Access is limited by role, and changes, exports and document downloads are recorded in an audit log.
• Support workers' location is checked only at clock-in and clock-out, not tracked during visits.

The demo

The demo contains fictional data only. Each access code belongs to a named person, and each time a code is used it is logged with that name. Please don't enter real personal information in the demo.

Contact and company details

Questions or requests about personal information: connect@proaktiveservices.de. Company details are in the Impressum, and the full privacy policy of Proaktive Services is at proaktiveservices.de/datenschutz.